Frequently Asked Questions Keratin Theraphy, Keratin Infuse and Keratin Smoothing

FAQ Keratin Therapy

Keratin Therapy is a hair treatment designed to improve hair condition and strength. It uses keratin, a protein that is naturally part of the hair's structure.

During Keratin Therapy, keratin is applied to the hair and sealed with heat. It helps smooth the cuticle, reduce tangles and frizz, and improve shine.

The treatment is especially suited to damaged, dry or curly hair. It can also help protect hair from environmental and styling stress, leaving it looking healthier, shinier and easier to manage.

Will it straighten my hair?

> Keratin Therapy replenishes keratin in the hair shaft to improve condition and shine. This adds weight to the hair and helps it fall more smoothly, reducing volume.

- If your hair is naturally curly, keratin will not straighten it. The curl remains, but the hair may look smoother and healthier.

- If your naturally straight hair is puffy because of damage, Keratin Therapy can give it a straighter, smoother appearance.

How long does Keratin Therapy last?

> Keratin Therapy lasts around 2–3 months, depending on your hair and aftercare. Its effects gradually reduce with washing. Repeat treatments may help maintain the result.

How should I care for my hair after Keratin Therapy?

- Use a shampoo designed for keratin-treated hair and avoid shampoos containing zinc or sulphates.

- Do not wash your hair for 48 hours after Keratin Therapy.

- Always use conditioner.

- Use a hair mask once or twice a month.

- Set styling tools to 150–180°C.

- Avoid chlorinated and salt water.

How long does the treatment take?

> Keratin Therapy takes around 3–4 hours, depending on hair length, thickness and damage.

How much does Keratin Therapy cost?

> From Rp 600,000–1,050,000, excluding an additional Rp 50,000–100,000 for long or thick hair.

How often should I repeat the treatment?

> Every 2–3 months, depending on your hair's needs. Severely damaged hair may need Keratin Therapy sooner, while healthier hair can be maintained with Keratin Infuse.

Can it be combined with hair colouring?

> Keratin Therapy can be combined with colouring, with or without bleaching. For severely damaged hair, it is better to focus on Keratin Therapy first.

How does Keratin Therapy differ from smoothing?

> Smoothing creates a fully straight finish, but involves chemicals that may damage the hair.

Keratin Therapy conditions the hair and reduces volume, but does not straighten naturally curly hair.

How long should I wait after colouring before having Keratin Therapy?

> Keratin Therapy can be done immediately after colouring, but it may fade or lighten the colour.

- Unbleached hair may become one shade lighter.

- Previously bleached hair may return to its blonde base.

What is the difference between Infuse and Therapy?

> The treatments contain different concentrations of keratin and work in different ways.

- For normal to moderately damaged hair, Keratin Infuse can provide maintenance. It does not change the hair's shape or reduce volume.

- For moderate to severe damage, Keratin Therapy can help improve the hair's condition. It also reduces volume, making it an option for a smoother, less puffy finish.

Which brand does Moir Salon use?

> We use products from Alfaparf Milano made in Italy.

Is Keratin Therapy suitable during pregnancy?

> Consult your obstetrician first. Some doctors may permit treatment after the first trimester, while others recommend waiting until after delivery.

Is Keratin Therapy suitable while breastfeeding?

> Consult your paediatrician before considering Keratin Smoothing while breastfeeding.

What will my hair look like after washing following Keratin Therapy?

> You will see the difference at the salon. The team will show you the result you can expect after washing at home, as shown in the after-treatment photograph.

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FAQ Keratin Infuse

Keratin Infuse is a conditioning treatment that replenishes keratin protein within the hair shaft. Keratin is a natural protein and a major component of hair.

It helps replenish keratin lost through environmental exposure, styling or chemical treatments, improving strength, condition and shine. It can also reduce damage and frizz, making hair easier to manage.

How long does Keratin Infuse last?

> As a conditioning treatment, it has no fixed duration. Monthly sessions are recommended for ongoing improvement. Continue caring for your hair between treatments to help prevent further damage.

How should I care for my hair after Keratin Infuse?

> Use a shampoo designed for keratin-treated hair and avoid shampoos containing zinc or sulphates.

- Do not wash your hair for 48 hours after Keratin Infuse.

- Always use conditioner.

- Use a hair mask once or twice a month.

- Set styling tools to 150–180°C.

- Avoid chlorinated and salt water.

- After 48 hours, avoid washing with hot water.

What is the difference between Infuse and Therapy?

> The treatments contain different concentrations of keratin and work in different ways.

For normal to moderately damaged hair, Keratin Infuse can provide maintenance. It does not change the hair's shape or reduce volume.

> For moderate to severe damage, Keratin Therapy can help improve the hair's condition and reduce volume. Consider this treatment if you want a smoother, less puffy finish.

How long should I wait after colouring before having Keratin Infuse?

> Keratin Infuse can be done on the same day as colouring.

How much does Keratin Infuse cost?

> From Rp 250,000–400,000, excluding an additional Rp 50,000–100,000 for long or thick hair.

Is Keratin Infuse suitable during pregnancy?

> Consult your obstetrician first. Some doctors may permit treatment after the first trimester, while others recommend waiting until after delivery.

Is Keratin Infuse suitable while breastfeeding?

> Consult your paediatrician before considering Keratin Smoothing while breastfeeding.

FAQ Keratin Smoothing

Keratin Smoothing uses keratin protein to smooth and straighten the hair. Keratin occurs naturally in the hair's structure. The treatment can leave hair looking healthier, shinier and less tangled. It is suited to dry, tangled or difficult-to-manage hair, helping restore softness and shine.

How much does Keratin Smoothing cost?

> Rp 600,000–1,050,000, excluding an additional Rp 50,000–100,000 for long or thick hair.

How long does Keratin Smoothing last?

> We generally say 6–12 months, as enough new hair has usually grown by then for another treatment.

If your new growth is naturally straight, another Keratin Smoothing treatment may not be necessary.

How long does Keratin Smoothing take?

> Around 3–4 hours, depending on your hair's length and thickness.

I would like Keratin Smoothing, but I am worried because my hair is puffy and wavy.

> Consult your stylist before treatment so they can assess your hair's condition.

How should I care for my hair after Keratin Smoothing?

> - Use a shampoo designed for keratin-treated hair and avoid shampoos containing zinc or sulphates.

- Do not wash your hair for 48 hours after Keratin Infuse.

- Always use conditioner.

- Use a hair mask once or twice a month.

- Set styling tools to 150–180°C.

- Avoid chlorinated and salt water.

- After 48 hours, avoid washing with hot water.

How often should I repeat the treatment?

> Wait at least 3–4 months, or until there is around 3–4 cm of new growth.

If the new growth is curly, you can consider a retouch.

Is Keratin Smoothing permanent?

> The effect is permanent on the treated hair. New growth may need a retouch.

Continue caring for the treated lengths to keep them soft and healthy. Avoid tying your hair tightly for long periods, as this can affect its shape.

Can Keratin Smoothing be combined with colouring?

> It can be combined with colour that does not require bleaching. For fragile hair, avoid combining treatments and wait 14 days before colouring.

How long should I wait between colouring and Keratin Smoothing?

> Colour without bleaching can be applied after Keratin Smoothing. If bleaching is involved, wait two weeks.

My new growth is curly after Keratin Smoothing, while the treated lengths are straight. What should I do?

> A retouch may be possible, depending on how much new growth you have. Consult your stylist first.

How much does a Keratin Smoothing retouch cost?

> A retouch costs the same as a full treatment. It takes a similar amount of time, the lengths still receive conditioning, and the process can be more complex than treating virgin hair.

Which hair types are less suited to Keratin Smoothing?

> - Previously bleached hair.

- Moderately to severely damaged hair.

- Frequently coloured hair.

- Previously permed or blow-permed hair.

- Hair frequently exposed to straightening irons.

Consult our stylists so they can assess whether your hair is suitable for Keratin Smoothing.

Is Keratin Smoothing suitable during pregnancy?

> Consult your obstetrician first. Some doctors may permit treatment after the first trimester, while others recommend waiting until after delivery.

Is Keratin Smoothing suitable while breastfeeding?

> Consult your paediatrician before considering Keratin Smoothing while breastfeeding.

Can I use straighteners or curling tools after Keratin Smoothing?

> Yes, but use a low temperature to help avoid damage.

Will my hair become puffy again after washing?

> Wait three days after Keratin Smoothing before washing. The treated hair should remain straight after repeated washes. If it is still wavy, curly or puffy, Moir Salon offers a 14-day guarantee.

Can I have Keratin Smoothing if my hair is falling out?

> Hair loss is generally discussed in two categories:

shedding from the root, and breakage along the hair shaft.

(1) Shedding from the root

Root shedding can have many causes, including hormones, genetics and diet. Colouring and Keratin Smoothing do not generally address this type of shedding.

(2) Hair breakage

Breakage often occurs when the hair shaft has become fragile through chemical treatments or heat. Before colouring or Keratin Smoothing, our team needs to assess whether the hair is strong enough for treatment.

Will my new hair grow back curly or straight?

> If your hair is naturally curly, new growth will remain curly. Naturally straight hair will continue growing straight. Treatment cannot change the natural pattern of future growth, which depends on each person's hair follicles and genetics.

What will my hair look like after washing following Keratin Smoothing?

> You will see the difference at the salon. The team will show you the result you can expect after washing at home.

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